AAF News

Customer Service Case Study

Here at Alaska Air Forwarding we pride ourselves on the level of customer service that we provide our clients. We’re not just in the shipping business, but we’re also in the relationship business. We want our clients to trust us to not only get their shipments safely to…

Read more

Getting around the Dutch Harbor Shipping Embargo

One of the challenges of living and working in Dutch Harbor is the difficulty in getting items shipped to the island in a timely manner. Currently, there is a service embargo on general freight being shipped to Dutch Harbor making it impossible for some major shipping companies to…

Read more

The Step by Step Process of Air Freight

As pioneers in the air freight shipping industry, we’ve learned a few lessons since 1965, when we started. One of those lessons that we learned was to have an easy step by step process when it comes to shipping freight, especially to Alaska! Shipping…

Read more